If a member or their dependent decide to stop cover during the policy year, a pro-rata premium refund will be issued, provided no claims - paid or outstanding have been made under the policy during that policy year. The refund will be calculated based on the remaining days between the cancellation date and the policy’s expiry date. Insurance companies reserve the right to deduct a cancellation fee from the refund. Medical underwriting may apply if a member wishes to continue the cover after cancellation.