If you experience a medical emergency while traveling, Laferla Travel Insurance provides 24/7 assistance to ensure you get the necessary care.
🚨 What to Do in a Medical Emergency?
✔️ Seek immediate medical attention – Visit the nearest hospital or clinic.
✔️ Call Laferla’s 24/7 emergency helpline: +356 22480202. This number is also found on your policy document and in our app.
✔️ Provide your policy details – The assistance team will guide you through the process.
✔️ Keep all medical reports and receipts – These will be needed for claims.
🩺 What’s Covered?
✔️ Emergency hospital treatment and doctor visits.
✔️ Ambulance and emergency transport.
✔️ Medical repatriation – If you need to return home for treatment.
✔️ Medication costs (if prescribed due to an emergency).
🚫 What’s Not Covered?
❌ Routine check-ups or pre-planned treatments.
❌ Treatment for pre-existing conditions (unless covered under your policy).
❌ Medical expenses if you were under the influence of alcohol or drugs.
📝 How to Make a Claim?
1️⃣ Contact Laferla’s emergency assistance team before receiving major treatment.
2️⃣ Keep all medical reports, receipts, and doctor’s notes.
3️⃣ Submit your claim with supporting documents for reimbursement.
For full details on medical cover limits, or your Travel policy, check your policy documents or contact our support team.